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SHIPPING & DELIVERY

What are your shipping rates?

Shipping made simple. All U.S orders ship at a flat rate of $5. Spend $100 or more and your shipping is on us. 

How long will it take to receive my order?

All orders ship from the U.S. within 3–4 business days via standard shipping. You’ll receive a confirmation email with tracking details as soon as your order is on its way.

Do you ship internationally?

Currently, we only ship within the United States. Stay connected — we’ll update our clients as we expand.

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RETURNS & EXCHANGES

Do you accept returns?

Yes. Returns are accepted within 10 days of delivery. Items must be unworn and in original condition.

How are refunds processed?

Once your return is received and inspected, your refund will be processed to the original payment method within 5–7 business days.

Do you offer exchanges?

At this time, we do not process direct exchanges. If you’d like a different size or color, please return your item and place a new order.

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PRODUCT & SIZING

How do your cardigans fit?

Our cardigans are designed with a unisex fit. We recommend reviewing the Size Guide for garment measurements.

Will you be restocking sold-out styles?

Select pieces from the Heritage Collection may return in limited releases. Join the client list for early access and restock alerts.

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PAYMENTS & ORDERS

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, and Venmo. All payments are securely processed.

Can I make changes to my order after placing it?

Once an order is confirmed, we are unable to make changes or cancellations. Please double-check your details before checking out.

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CONTACT & SUPPORT

I need help with my order. Who can I contact?

Reach out via our Contact Page and someone from the team will get back to you within 1–2 business days.